F.A.Q

We do not offer transportation but our guests often use Uber or Lyft ride sharing apps. Taxi is available at the airport as well.

Guests must be 21 years or older to reserve a room. Guests must present photo identification and proof of age upon arrival to the hotel. Photo identification must match the name on the reservation.

Our check-in time is 4pm, however should you need to arrive earlier, if an early arrival is available on your day of arrival, a fee might apply.

Check-out time is at 11:00AM. Should you need a late check-out, if a late check-out is available on your day of departure, a fee might apply. The late checkout fee varies, depending on the time of day.
*If a room is not available upon early arrival or we cannot extend your requested late checkout, our bell staff will be happy to store your luggage on your behalf.

We love pets, service dogs, and emotional support animals! A maximum of 2 dogs, 25 lbs. and under each, are welcome per stay. A $250 non-refundable cleaning fee is required. This fee is waived for certified service dogs. Dogs cannot be left unattended in the room. Upon arrival, the guest will be required to sign a waiver legally obligating him or her to cover any damages to hotel property including damages to the room, bedding, furniture, etc.

A valid EMV credit or debit card is required to guarantee the reservation and must be presented at the time of check-in. The hotel's credit card authorization process seeks approval for $100.00 per stay for incidentals in addition to the room and tax charges for the entire stay. You will also be asked to present a valid picture ID
Accepted currency: U.S. Dollar
*Cash is not accepted as a method of payment.

When guests check out, the courtesy hold is released upon successful room inspection. You will not see a refund. The authorization is simply a hold of funds, so instead, you will stop seeing the initial authorization. The hold will disappear from your statement once your bank processes the release. If you used a credit card, as we recommended, it should take 3-7 business days for your bank to show the release. If you used a debit card, or for international transactions, your banking institution may take up to 30 days.

The reservation may be modified or cancelled up to 72 hrs. prior to arrival. A one-night (room & tax) deposit is due upon booking. If cancelled or modified within 72hrs. of arrival a one-night (room & tax) penalty will apply. During Special Events/Holidays, there is a 14-day cancellation policy with a 2-night deposit requirement. The flexible policy terms are subject to change during special events and holidays.

The reservation may not be modified or cancelled. The total price of the reservation is due upon booking. In case of cancellation, modification, or no-show, full (room & tax) penalty will apply.
*Rates confirmed are per room per night and guaranteed for the number of occupants listed on the reservation. The extra person fee is $25 plus 14% tax per person per night.
*Children under 11 years of age stay free with an accompanying adult.

The hotel’s cancellation & deposit policies vary based on the rate or offer selected. Different policies may also apply during special events & holidays.

Our hotels charge a mandatory $30 plus tax nightly resort fee. It includes amenities such as free WiFi, complimentary use of beach towels, use of the pool, free happy hour as listed on our site under the Amenities section. Some third-party websites simply add resort fees in the fine print and guests end up paying "unexpected" fees at check-in time.

We are a 100% non-smoking property. The penalty for smoking on-site is $250 and will be charged to the card on file.